Legal Notice

The Fine Water Company

1. Website and Business Information

This website, www.thefinewatercompany.com, operates under the public-facing brand name The Fine Water Company.

The website is operated by The Library (Pty) Ltd, a private company registered in the Republic of South Africa.

Company registration number: 2025/922116/07

Online sales and distribution of bottled water are conducted by The Fine Water Distribution (Pty) Ltd, a separately registered South African private company.

Company registration number: 2026/777713/07

Both entities operate under The Fine Water Company brand in their respective business activities.

2. Business Activities

The Fine Water Company specialises in sourcing, curating, marketing and distributing exceptional natural mineral and spring waters from around the world.

Our activities include online retail, wholesale distribution, hospitality partnerships, luxury gifting, events and fine water education.

The Library – Fine Water Tasting Room, located at Lanzerac in Stellenbosch, offers educational fine water tasting experiences by reservation.

3. Online Sales and Fulfilment

All bottled water products purchased through this website are sold by The Fine Water Distribution (Pty) Ltd.

Product availability, pricing, payment processing, order fulfilment and delivery are subject to our Terms of Service, Shipping Policy and Return and Refund Policy.

The Fine Water Company reserves the right to update product offerings, pricing and availability, subject to applicable South African consumer protection legislation and existing contractual obligations.

4. Intellectual Property

Unless otherwise indicated, original content published on this website, including text, photographs, graphics, logos, branding and design elements, is owned by The Fine Water Company, its associated legal entities or their respective licensors.

Unauthorised reproduction, modification, distribution or commercial use of this material is prohibited without prior written permission.

All third-party brand names, trademarks, product photographs and other intellectual property remain the property of their respective owners.

5. Website and Product Information

We make reasonable efforts to ensure that the information displayed on this website is accurate and up to date.

Product descriptions, mineral compositions, origins, availability, prices and other information may be updated periodically.

Product packaging and labelling may differ slightly from the images displayed online.

Nothing in this notice limits any rights available to consumers under applicable South African law.

6. External Websites and Services

This website may contain links to external websites, booking platforms, payment providers and delivery services.

These third-party services operate independently and may be subject to their own terms, conditions and privacy policies.

The Fine Water Company is not responsible for the content or operation of independently managed third-party websites.

7. Limitation of Liability

To the extent permitted by applicable South African law, the website operator and online seller shall not be liable for losses arising from circumstances beyond their reasonable control, including temporary website interruptions, technical failures or unauthorised third-party activity.

Nothing in this notice excludes or restricts liability that cannot lawfully be excluded or limits consumers' statutory rights.

8. Privacy and Personal Information

Personal information collected through this website is processed in accordance with our Privacy Policy and applicable South African legislation, including the Protection of Personal Information Act (POPIA).

For information regarding the collection, use, storage and protection of personal information, please refer to our Privacy Policy.

9. Governing Law

This website, its legal notices and associated commercial activities are governed by the laws of the Republic of South Africa.

10. Legal and Business Enquiries

The Fine Water Company

Public Business Contact Address:

The Library – The Fine Water Tasting Room
Lanzerac
Stellenbosch, Western Cape
South Africa

Website: www.thefinewatercompany.com

Email: info@thefinewatercompany.com

Business WhatsApp: +27 76 786 9755

Website operator: The Library (Pty) Ltd
Registration number: 2025/922116/07

Online seller: The Fine Water Distribution (Pty) Ltd
Registration number: 2026/777713/07

For enquiries relating to online purchases, deliveries, refunds, partnerships, or other business matters, please contact us using the details provided above.

Visits to The Library for fine water tastings are by reservation.